Help thousands of individuals and families get the most from their tax returns! Free Tax Prep is a proud part of United Way’s Driving the Dream initiative to improve the lives of individuals & families, helping people move out of poverty & see their dreams come true.

You can volunteer and make a dramatic difference for people in poverty. Help people in need drive their dreams of financial freedom and peace of mind with United Way’s Free Tax Prep program. Imagine assisting a family with three children with nearly $6,200 in tax credits to help escape poverty and make their dreams come true (based on 2017 EITC maximum credit amounts, IRS). United Way Free Tax Prep is helping thousands of households across the Mid-South with less than $55,000 of income, and we need your help!

United Way Free Tax Prep brings refunds where they’re needed most.

Through recruiting and training volunteers to help people prepare and file their income taxes, United Way is bringing income back to the Mid-South, improving the lives of individuals, families, and boosting our local economy. A qualifying family with three children can see over $6,200 in Earned Income Tax Credits. Other tax credits can possibly make that refund even larger.

When a family struggling to make ends meet uses our free tax preparation help instead of (often) spending hundreds of dollars with tax preparers, it can make a huge difference. United Way Free Tax Prep also helps people avoid predatory lending practices at less-than-reputable tax centers, and provides access to information about savings, financial literacy, and healthy financial practices.

A program making a difference you can see

Last year, United Way Free Tax Prep helped bring in over $12.2 million in refunds and ensured over $4.5 million in Earned Income Tax Credits were claimed by local citizens. The average refund was over $1,141.00.

United Way’s Free Tax Prep program is a vital part of our Community Impact Strategic initiative to move more families and individuals out of generational poverty. Local United Way volunteers serve as tax preparers, greeters, screeners, site coordinators, “Cash Coaches” and other key roles to help people receive a “tax time boost” in the form of refunds to create stronger financial lives.

We wish to recognize our sponsors

Please thank these organizations for helping make United Way Free Tax Prep possible!


It’s easy to make an appointment at a site near you.

When Free Tax Prep sites open in January, 2020 just call the 2-1-1 network during normal business hours (or the alternate number, 901.415.2790). Tell the operator you’re looking for a United Way Free Tax Prep site in your zip code and make an appointment for your free tax preparation and filing. Extended Tax Prep period, ends on June 27, 2020.

Our Super Sites can handle large crowds quickly

Most returns are prepared at local “Free Tax Prep Super Sites” in the Southland Mall, Hickory Ridge Mall, Raleigh FTP Site, and United Way of the Mid-South’s Plaza. Our mobile site visits underserved areas at different times during the season.  Additional sites are available across the Mid-South to help people in local neighborhoods for help close to home. Every site plays an important role in United Way’s battle against Mid-South poverty.

You can volunteer and make a dramatic difference for people in the community. Help individuals in need to drive their dreams of financial freedom and peace of mind with United Way’s Free Tax Prep program.

JOIN US! Apply today and begin one of the most rewarding experiences of your life by clicking the Volunteer Here button below and filling out the Free Tax Prep Volunteer Application.

We look forward to working with you!

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